When connecting a partner account with your Enki account, the following errors may occur:
Partner app connection issues
- Check that the partner app is operational and that you can connect to it without any issues.
- Make sure that you can control the connected objects via the partner app.
- Verify that the credentials used for the partner app are correctly entered in Enki. These credentials are different from the ones you use for Enki.
Object compatibility with Enki
- Check that the partner app contains at least one object that is compatible with Enki. Not all objects are necessarily compatible.
- Make sure that the objects in the partner app are working correctly before proceeding with the connection.