Using the Netatmo camera

The following features are available for a Netatmo camera:

  • See the live video feed: This option allows you to see what is happening in your home at any time.
  • Access history: Consult past recordings to review specific events or moments.

Solving the “Live is unavailable” connection problem

If you see the message “Live is unavailable”, it means there is a problem connecting your Enki and Netatmo accounts. To fix this:

  • Tap “Reconfigure”. This will start the process of reconnecting your Enki account with your Netatmo account.
  • Make sure that your Netatmo credentials are entered correctly and that your internet connection is stable.

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