Prerequisites for installation and use:

• Enki Application*

* Prerequisites for the Enki application: Internet access and a phone with minimum operating system: Android: 7 / iOS: 15

Communication protocol:

• Wi-Fi

Available countries:

• France
• Spain
• Italy
• Poland
• Portugal

Status feedback available:

• Yes

Alexa voice control:

• Not directly, but possible via manual scenarios

Google Home voice control:

• Not directly, but possible via manual scenarios

Article content:

• Technical description

• Product functionality in the ENKI application

• Product view

• What does the LED status of my product mean?

• How to reset my device?

• Technical documents / user manual

Technical description:

• Type: Wired connected video door phone with its doorbell
• Requires Enki box: No
• Status feedback: Yes
• Use:
  • Indoor only for the monitor
  • Indoor or outdoor for the street panel
• Power supply unit:
  • Input voltage: 100-240V~50/60 Hz
  • Output voltage: 15.0 V
  • Output current: 1.5 A
  • Output power: 22.5 W
• Monitor:
  • Input voltage: 15 V
  • Communication protocol:
    • Wi-Fi: 2.4 GHz (2400 / 2843.5 MHz) 802.11/b/g/n / Max power: 20 dBm
    • Bluetooth Low Energy: 2.4 GHz (2400 / 2843.5 MHz) / Max power: 8 dBm
  • Touchscreen: No
  • Screen type: LCD
  • Resolution: 800 x 480p
  • Buttons:
    • Touch: Yes
    • Touch type: Resistive
  • Average maximum efficiency 87.66%
  • No-load consumption: 0.073 W
  • Standby power: 7 W
  • Delay before standby: 20 s
  • Recommended mounting height: 1.40m from the bottom of the screen.
• Street panel:
  • RFID frequency band (Badges): 119-140 kHz
  • RFID frequency in free field limited to 10m: 10 dBuA/m@10m
  • Recommended mounting height: 1.50m from the bottom of the doorbell.
  • Screen input voltage: 15 V
  • Panel output voltage: 13V
  • Screen temperature range: 0°C - 50°C
  • Panel temperature range: -10°C / 50°C
  • Protection rating: IP54
  • Light detection: Yes, the panel lights up (Nameplate / call button) when the light is low.

To pair the device, your Wi-Fi network must be configured in WPA2 on the 2.4 GHz frequency.
If your 2.4 GHz Wi-Fi network is mixed with the 5 GHz, 6 GHz, or 7 GHz frequencies, it is essential to separate the bands and assign a distinct SSID (Wi-Fi network name) to each frequency.

Product functionality in the ENKI application:

Control page	Android	iOS	Settings
	Call notification

Product view:

What does the LED status of my device mean:

Wi-Fi symbol crossed out.	Speaker crossed out.	File icon.
Factory mode. The device is disconnected from the Wi-Fi network and operates locally only.	Silent mode activated. Disables the monitor ringtone; the monitor will light up as usual.	New media recorded but not viewed. The device has internal storage capable of holding up to 50 photos or 20 videos of 30 seconds each.

Wi-Fi symbol with red exclamation point	Wi-Fi symbol.
Connected, not synchronized with the platform The device is connected to the Wi-Fi network but does not access the platform. Or the device is undergoing validation on the platform during the pairing step.	Connected The device is connected to the Wi-Fi network and synchronized with the Enki application.

How to reset my device?

Perform a reset of my connected device
# Press the "Menu" button on the video door phone, then use the navigation buttons to access the configuration menu. Once in the configuration menu, go to the "Wi-Fi Settings" menu.
Click the "Menu" button, use the navigation buttons to enter the "Configuration" menu.	Click the confirm button to enter the "Wi-Fi Settings" menu.
# Press the down navigation button to move down one step to the logo . Then press the confirm button. The word "Reset" will appear on the screen. Once the word disappears, your video door phone will have been successfully reset.
Press the "Down" button using the navigation buttons.	Press the "Confirm" button, the word "Reset" appears. Press "Confirm" again. The word disappears, the product is reset.

Technical documents / user manual