Prerequisites for installation and use :
- Enki Application
* Prerequisites for the Enki application: Internet access and a phone with minimum operating system: Android: 7 / iOS: 15
Communication protocol:
- Cloud
Available countries:
- France
State feedback available:
- Yes
Alexa voice control:
- Not directly, but possible via manual scenarios
Google Home voice control:
- Not directly, but possible via manual scenarios
Article content:
Technical description
Product functionality in the ENKI application
Product view
What does the LED status of my device mean?
How to reset my device?
Technical documents / user manual
Technical description:
| Home Alarm | One protect | One+ Protect |
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Product functionality in the ENKI application:
| Device functionality | Properties | Scenario integration | ||
| Actions | Triggers | Conditions | ||
| Check / Change security level | Disabled / Partial / Total | ✔ | ✔ | ✔ |
| Check alert level | Domestic risk / End of domestic risk / Intrusion |
✘ | ✔ | ✔ |
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| Control page | Settings |
Product view:
| Home Alarm |
| One protect |
| One+ protect |
What does the LED status of my device mean?
Home Alarm:
| Flashes rapidly every second. | Flashes in a slow wave pattern | Slow flashing every two seconds | Strong steady light | Flashes rapidly every second in reverse pattern | Weak steady light | Flashes every half second |
|
Starting up The link is starting up |
Factory mode The link is not configured and is waiting for automatic WiFi configuration with the WAC protocol (only compatible with Apple iOS 8 and above) |
Factory mode The link is not configured, it is waiting for manual WiFi configuration in Access Point mode (for Android and Apple iOS 7) |
Paired The link is functioning normally (on mains power) |
Paired, anomaly detected The link is properly configured, it indicates that it either cannot connect to WiFi or the Somfy Protect servers, or a device is no longer connected (an IntelliTAG or a siren) |
Paired, battery mode activated The link indicates that its mains power is cut and it is running on battery |
Button press detected When you press the link button, the press is confirmed by this flashing |
One protect & One+ Protect
| Solid blue | Blinking blue | Solid white | Blinking white | Blinking green | Solid red | Blinking red |
|
Starting up The Somfy One is booting up |
Factory mode Device not configured and ready to be installed |
Paired The Somfy One is connected and operational |
Connecting / Disconnected The Somfy One is no longer connected to your Wi-Fi network and is reconnecting or to the Somfy Protect platform |
Viewing video stream Someone from your community is viewing the camera live |
Disconnected An error occurred. The Somfy One is disconnected from your installation. |
Battery mode active The Somfy One is unplugged and not powered electrically |
How to reset my device?
| Home Alarm | One protect & One+ protect |