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Summary: This article explains how to control your connected device and serves as a user guide for the Enki app. | ||||
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| Help & Advice | Alerts / Key points | Troubleshooting tip | ||
Control from the "Home" screen
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On the home page, you will find:
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Did you know? Advanced features are accessible from the “Home” screen. Follow the instructions below to access them. | |
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To access the advanced options from the “Home” home page, press and hold your device's tile. A drop-down menu will appear with the following options:
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Control from the control page:
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To control your device, briefly press its tile on the “Home” screen of the Enki app. This will take you to the control page with the main features of your device:
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To control your device on the screen, you can:
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Access the advanced light settings by clicking the corresponding tile. A panel opens at the bottom with these options:
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You can access the advanced fan settings by clicking its tile. A panel appears at the bottom with these options:
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Did you know? Some devices have unique features that others do not. Let's look at those offered by your device. | ||
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Your device offers the following features:
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Options available on the settings page:
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To access your device settings, tap the gear icon You will be taken to the settings page in the Enki app, where you can view and modify:
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7. Software version : Software version installed on the fan. 8. Delete: Removes the device from the app. If it is connected, it receives a reset command; otherwise, a manual reset is required. | |
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Did you know? Each device has its own features, including yours. That's why an "advanced settings" section is available on the settings page. The list is provided below. |
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Here are your device's advanced features:
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| You can save a lot of energy by using a fan with heating or air conditioning. This combination optimizes the distribution of warm or cool air, ensuring optimal comfort while reducing energy consumption. |
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2. Change Wi-Fi network: This feature guides you through connecting your device to another Wi-Fi network. Useful if your network has changed (SSID, password, router) or if you simply want to use another network.
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Good to know:
Can I change the action performed when clicking my device's icon on the "Home" screen?
No, this action is fixed and cannot be changed.
Can I change the status information displayed on my device's tile?
No, this information is defined by our developers as the most relevant for users.
Why does my device's status disappear from the tile on the "Home" screen after a certain amount of time?
The status is retained for 7 days. If there is no change in status, it is deleted, as the device is then considered inactive. A new status change is required for it to be displayed again.
What does the red exclamation point on my device's tile on the "Home" screen mean?
The device is offline. Try restarting it by disconnecting and reconnecting its power, then restart your Internet router if necessary.
Is the status feedback updated if I control the device using its button or remote control?
Yes, every status change is sent to the platform and updated in the app.
Can I turn a device back on if it has been physically turned off (e.g., wall switch) using the app?
No, if the power supply is physically disconnected, the device is offline and no longer responds to commands.