"Hello, my name is Enkior. I will be your assistant to explain how to control your connected device. Additionally, what I will present below will serve as a user manual for your product within the Enki application." |
Control via the "Home" main screen
"In this first section, I will introduce the accessible features as well as the visible information on the "Home" main page related to your device in the Enki application." |
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On the main home page, you have access to the following elements:
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"Did you know? It is possible to access advanced options, particularly useful, directly from the "Home" main screen. To do so, please follow the instructions below." |
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To access advanced options on the "Home" main page of your device, please press and hold the corresponding tile. After this action, a dropdown menu will appear, offering the following options:
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Control via the control page:
"In this second section, I will introduce the accessible features as well as the information available on the control page related to your device in the Enki application. This page is the main access point to the available features for your device." |
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To access the control page of your device, please perform a short press on the tile corresponding to your device, located on the "Home" main screen of the Enki application. This action will take you directly to the control page. This page will allow you to access the main features of your device. The available features for your device are as follows:
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To control your device from the control screen, you can perform the following actions:
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You can also access the advanced light settings by clicking on the corresponding tile. A panel will appear at the bottom of the screen, offering access to the following controls:
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Furthermore, you can access the advanced fan settings by clicking on the corresponding tile. A panel will appear at the bottom of the screen, offering access to the following controls:
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"Did you know? Some devices offer features unique to them that not all devices have. Let's see which features your device offers." |
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Your device is capable of supporting the following features:
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Options available on the settings page:
"In this third section, I will present the different options available concerning the settings of your device in the Enki application. These features will be particularly useful if you want, for example, to change the device name, the associated room, or to delete it." |
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To access your device's settings, please perform a short press on the gear icon This action will redirect you directly to the device settings page in the Enki application. This page will allow you to view the following information and features related to your device:
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5. Rotation direction : It is possible to change the rotation direction of the fan. 6. Wi-Fi network change : This option allows you to change the Wi-Fi network to which the fan is connected. 7. Software version : This is the software version installed on your fan. 8. Delete: This option allows you to remove your device from your application. If the device is still connected to your ecosystem, it will simultaneously receive a reset command. Otherwise, a manual reset will be necessary. | |
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"Did you know? Each device has its own characteristics, and yours seems to have some as well. That's why a section dedicated to "advanced settings" is available on the settings page. I will present the list below." |
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| "Significant energy savings can be achieved by using a fan simultaneously with a heating or air conditioning system. By combining these two devices, you optimize the distribution of warm or cool air in your space, which helps maintain a comfortable temperature while reducing overall energy consumption." |
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2. Change Wi-Fi network: This feature will guide you through a procedure to change the configuration and connect your device to another Wi-Fi network. This option is particularly useful if your Wi-Fi network has undergone changes, such as changing the SSID (network name), password, replacing your internet box, or if you simply want to connect the fan to a different Wi-Fi network.
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| "Congratulations, you now master the basics to control your device directly via the Enki application." |
To know:
Is it possible to change the type of action triggered when clicking on my device's icon on the "Home" main screen?
No, this action is predefined and it is not possible to customize the type of action at this level.
Can I change the type of status feedback information displayed on my device's tile on the "Home" main screen ?
No, this information is fixed by our developers. It is the information most frequently consulted by our users and is therefore displayed.
Why does my device's status feedback no longer appear on my device's tile on the "Home" main screen after a certain time?
The status feedback of your device displayed on the home page is kept for seven days. If the device does not change its state during this period, its status feedback will be deleted and no state will be displayed afterwards. Indeed, the device will then be considered inactive or disconnected. To restore the display of the state, the device must change state and transmit this information to the platform.
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A red exclamation mark appears on my device's tile on the "Home" main screen. What does it mean?
It indicates that the device is offline and can no longer connect to the platform. It is recommended, first, to power cycle your device. If the problem persists, please restart your Internet box to try to restore the connection.
If I control my device via its button or remote control directly, is the status feedback updated in the application?
Yes, as soon as an event changes the device's state (pressing the device button, power cut and restoration, command via its dedicated remote control, etc.), the device transmits its state to the platform. The platform then updates this state both on the "Home" main page and on the device control page.
If I physically turn off my device (for example, a wall switch), can I turn it back on via the application?
No, if you cut the physical power supply to the device, such as with a wall switch or power strip, the device will no longer be powered. Therefore, it will no longer be connected and cannot respond to commands sent from the application. The device must remain constantly powered to be controlled remotely.