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Summary: This article explains how to control your connected device and serves as a user manual within the Enki app. | |||||
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| Help & Tips | Alerts / Key points | Troubleshooting tip | |||
Control via the "Home" main screen
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On the home page, you will find:
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Did you know? Advanced features are accessible from the "Home" main screen. Follow the instructions below to access them. | |
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To access advanced options from the "Home" main screen, press and hold your device's tile. A dropdown menu will appear with the options:
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Control via the control page:
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To control your device, tap briefly on its tile on the "Home" screen of the Enki app. You will then access the control page with the main features of your device:
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To control your device on the screen, you can:
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Access advanced light settings by clicking on its tile. A panel opens at the bottom with these options:
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You can access advanced fan settings by clicking on its tile. A panel appears at the bottom with these options:
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Did you know? Some devices have unique functions that others do not. Let's look at those offered by your device. | ||
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Your device offers the following features:
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Options available on the settings page:
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To access your device’s settings, tap the gear icon You will be directed to the settings page in the Enki app, where you can view and modify:
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7. Software version: Software version installed on the fan. 8. Delete: Removes the device from the app. If connected, it receives a reset command; otherwise, a manual reset is required. | |
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Did you know? Each device has its characteristics, including yours. That’s why an "advanced settings" section is available on the settings page. Here is the list below. |
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Here are the advanced features of your device:
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| You can save a lot of energy by using a fan with heating or air conditioning. This combination optimizes the distribution of warm or cool air, ensuring optimal comfort while reducing energy consumption. |
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2. Change Wi-Fi network: This function guides you to connect your device to another Wi-Fi network. Useful if your network has changed (SSID, password, router) or if you simply want to use another network.
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Notes:
Can I change the action when clicking on my device icon on the "Home" screen?
No, this action is fixed and cannot be changed.
Can I modify the status information displayed on my device tile?
No, this info is set by our developers as the most relevant for users.
Why does my device’s status disappear after a certain time on the tile in the "Home" screen?
The status is kept for 7 days. Without a status change, it is removed, and the device is then considered inactive. A new status change is required to display it again.
What does the red exclamation mark on my device tile in the "Home" screen mean?
The device is offline. Try power cycling it, then restart your Internet router if necessary.
Does the status update if I control the device via its button or remote control?
Yes, any status change is transmitted to the platform and updated in the app.
Can I turn on a device physically turned off (e.g., wall switch) via the app?
No, if the power is physically cut, the device is offline and does not respond to commands.