How to update my Enki app?

To update your Enki app, follow the steps below to ensure you always have the latest version with all recent features and improvements.

  • First, make sure your Internet connection is working, as it is important for downloading updates.
  • Open your device's app store:

Android

iOS

  1. Open the Google Play Store (the store to download your apps)
  2. Click on the search area
  3. Type "Enki" and click on "​​"
  4. Select the Enki app that appears
  5. Click on "Update"
  6. Wait for the Google Play Store to verify the download
  7. Then, wait for the download to finish
  8. Click on "Open"
  1. Open the Apple Store (the store to download your apps)
  2. Click on "​​" at the bottom right of your screen
  3. Click on the search area and type "Enki"
  4. Select the Enki app
  5. Click on "Update"
  6. ​Wait for the download to finish
  7. Click on "Open"

  • If there is an update, click on "Update." The download may take a moment depending on the size and your connection. If no update is visible, you already have the latest version.
  • After the update, restart the app to load the new features. Check the release notes in the app store to discover the improvements.

Important to know:

 Android: Android version 7 or higher is required to access new apps and updates. This decision comes from Google's choice to stop supporting earlier versions, making them incompatible with current apps.

iOS: iOS version 15 or higher is required to access new apps and updates, following Apple's decision to stop supporting earlier versions.

 


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