To contact Enki support, follow these steps:
📱 From the Enki app:
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Open the Enki app on your smartphone.
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Click on the "?" icon (top right or left, depending on the page you are on).
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Select the "Submit a request" option, located at the bottom of the page that opens.
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Fill out the form with details of your problem.
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Submit your request.
👉 This method allows support to automatically retrieve information related to your account and equipment, which facilitates and speeds up the processing of your request.
🌐 From a web browser:
You can also access the contact page depending on your preferred language:
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French : Envoyer une demande
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English : Submit a request
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Spanish : Enviar una solicitud
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Italian : Invia una richiesta
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Polish : Wyślij zgłoszenie
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Portuguese : Submeter um pedido
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Romanian : Trimitere solicitare
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Greek : Υποβολή αιτήματος