This article explains how to reset your Shelly 1 Gen4 and Shelly 1 Mini Gen4 modules in order to reinstall them in your Enki home automation app.
When should you perform a reset?
A reset may be necessary in the following cases:
- The module no longer responds in the Enki app
- You are experiencing problems during installation
Prerequisites
Before you begin, make sure that:
- The Shelly module is properly powered electrically
- You have access to the physical button on the module
Reset procedure
- Locate the button on the Shelly module.
- Press and hold the button for 10 seconds.
- After about 10 seconds:
- The LED turns off → the reset is confirmed
- Then the LED starts blinking again
➡️ The module is now reset.
After the reset
- Once reset, the module automatically enters installation mode.
- It will listen for 3 minutes so it can be detected and added again in the Enki app.
👉 During this time, start the procedure to add a new device from the Enki app.
If installation fails
- Check that the reset was performed correctly (LED off then blinking)
- Repeat the reset procedure if necessary
- Make sure you are near the module during installation
Need further help?
If the problem persists despite these steps, contact Enki support.