How does my connected heating device work as part of the Energy Bonus?

Managing equipment in my Energy Bonus program:

View your devices that are eligible for and enrolled in the Energy Bonus program by clicking the “My Energy Bonus program” tile. The next screen displays: The number of devices included in the program; The maximum potential earnings; The list of eligible heating devices and water heaters, sorted by room; The remaining commitment period in the Energy Bonus program for each device; The maximum earnings associated with each device.

To ensure consistency with how you use your devices, you can exclude devices from the program.  To exclude one or more heating devices or water heaters from the Energy Bonus program: On the “My Energy Bonus program” page, click “Edit” in the upper-right corner. Turn off the slider for the device concerned. The device’s maximum earnings then change from “+XX €” in green to “0 €” in red. Click the check mark “✔” in the upper-right corner. A message informs you that you will lose the accumulated earnings: “By removing devices from your program, you will lose the money earned and accumulated through the actions of the Energy Bonus program.” Click Confirm. When you exclude a device from the program, you permanently lose the earnings accumulated since the beginning of the device’s commitment period.

To reinclude excluded devices in your Energy Bonus program: Click “Edit” in the upper-right corner. Turn on the slider for the device concerned. The device’s earnings change from “0 €” in red to “+XX €” in green. Click the check mark “✔” in the upper-right corner. Once reincluded in the Energy Bonus, the device begins a new 365-day period during which it can accumulate earnings again.

What happens during an Energy Bonus session?

Preheating:

Connected radiator:	Connected pilot-wire receiver:

Load shedding:

Connected radiator:	Connected pilot-wire receiver:

Connected water heater:	Connected water-heater receiver:

Delayed heating:

Connected water heater:	Connected water-heater receiver:

Exclusive to the Equation EQ3 water heater (46L / 74L / 93L):

When you activate the Energy Bonus, a dedicated schedule is created for the following Equation water heaters: 46 L water heater 74 L water heater 93 L water heater Named “Energy Bonus,” it is accessible in the settings on your device’s control page. This schedule applies the following settings:   From 12:00 AM to 2:00 AM - Off   From 2:00 AM to 6:00 AM - 55°C   From 6:00 AM to 11:59 PM - Off

Using this schedule is essential to ensure that delayed-heating sessions for your water heater are credited during Energy Bonus actions. It is therefore strongly recommended that you leave it unchanged. The Energy Bonus session turns on your water heater at an unscheduled time in the “Energy Bonus” schedule, for example at 5:00 PM, and reduces the corresponding period during the scheduled heating period at night to compensate. The Energy Bonus prioritizes heating your water heater during periods when the grid is under less strain or renewable energy production is high. Your water heater can contain up to 10 standard schedules. The Energy Bonus schedule is independent and is not included in this limit. If you unenroll from the Energy Bonus program, it becomes a standard schedule. It will be kept if you have fewer than 10 schedules; otherwise, it will be deleted.

Modifying this Energy Bonus schedule or activating your water heater in another mode may affect your earnings. A pop-up window may warn you about this.

“The selected mode does not allow earnings through the Energy Bonus. To benefit from it, switch back to the “Energy Bonus” schedule.”		“Warning: if you edit this schedule, you may affect your Energy Bonus earnings. Do you want to continue?”

After enrolling your water heater in the Energy Bonus, check that the schedule is active. If it is not, select it on the control page: From the “Home” home screen, open your water heater’s tile. Tap the current mode below the settings dial. Select the “Energy Bonus” schedule. When this schedule is active, the “Auto” and “Boost +” modes are disabled.

Things to know about the Energy Bonus:

• How do I exclude a heating device or water heater from the Energy Bonus?
  In “My Energy Bonus program,” click “Edit,” then click the green slider for the device concerned to turn it off. Then click “✓” (iOS) or “Save” (Android).

• How do I add a heating device or water heater back to the Energy Bonus?
  In “My Energy Bonus program,” click “Edit,” then click the gray slider for the device concerned to turn it back on. Then click “✓” (iOS) or “Save” (Android).

• Does a disabled device still earn money?
  No. It is excluded from the program and is no longer included in Energy Bonus sessions.

• What happens to my commitment and earnings if I delete my device and then pair it again?
  Each device is associated with a numbered location. If it is deleted and then paired again or replaced, the newly paired device takes the former device’s location, along with its associated commitment and accumulated earnings.

• What are the phases of an Energy Bonus session?
  Connected heating devices have a preheating phase followed by a load-shedding phase, while connected water heaters and water-heater receivers have a delayed-heating phase.

• How do heating devices respond to the first phase of an Energy Bonus session?
  During the preheating phase, connected radiators enrolled in the program increase their setpoint by 2°C, and pilot-wire receivers switch to Comfort mode.

• How do heating devices respond to the second phase of an Energy Bonus session?
  After preheating, the load-shedding phase begins. Enrolled connected radiators switch to a low temperature setpoint (7°C), and pilot-wire receivers switch to frost-protection mode, thereby reducing their electricity consumption.

• How do water heaters respond during the Energy Bonus delayed-heating phase?
  They heat the water outside the hours set in your schedule, when the power grid is under less strain or renewable energy production is high, to maintain good hot-water availability.

• My water heater or connected water-heater receiver does not have a schedule. Can Energy Bonus actions still be performed?
  No. The Energy Bonus requires that a schedule be defined for your device. Without a schedule, it will never be able to delay heating, as this action is directly linked to the schedule. Consequently, you will not be able to earn anything on this device, even if it is activated as part of the Energy Bonus.

• What happens at the end of an Energy Bonus session?
  The devices resume the schedule, mode, or operating state that was scheduled for the time when the session ends.

• Can I stop preheating?
  Yes, but this may affect your earnings. The preheating phase causes a variation in consumption. Without it, the load-shedding session may not be credited by RTE, which could result in no earnings.

• How can I optimize my earnings?
  To maximize your earnings, avoid using a highly energy-intensive appliance (cooktop, oven, dryer, electric vehicle charging, etc.) during a load-shedding session. Using an energy-intensive appliance offsets the goal of reducing observed energy consumption, which is the evaluation criterion for a load-shedding session validated by RTE.

• Why is an Energy Bonus schedule automatically created for my Equation EQ3 46L / 74L / 93L water heater?
  This schedule, which is specific to the Energy Bonus, optimizes the operation of the Equation EQ3 water heater and the calculation of its earnings during each session. We recommend that you do not modify this schedule and leave it active for your water heater.

• Can I see the earnings for an ongoing session?
  No. Earnings are calculated at the end of the season based on the success rate of your various Energy Bonus sessions.