Why can't I find the Enki app in my Google or Apple store?

Our solution is currently available in France (mainland and overseas), Spain, Greece, Cyprus, Italy, Portugal, Poland, and Romania.

Thus, the Enki app is available for download and/or update in these countries and in neighboring countries: Belgium, Switzerland, Luxembourg.

If you cannot find the app to download/update in your store, it means that your account (Google or Apple) is not located in one of these countries.

To be able to download/update the Enki app, you must either:

– update your Google/Apple store settings and select the countries where our solution is available*.

– create a new Google/Apple account in one of the countries where we are present.

 

*Before making changes to your Google / Apple account, be sure to check the conditions, restrictions, and/or possible impacts that such a change could have on your store account


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