How Does Pairing My Lexman Solar Panel Work

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"Hello, my name is Enkior. I will assist you with the installation of your Wi-Fi device. In the following steps, you will find recommendations and tips for the proper functioning of your device, step-by-step installation of your Wi-Fi device, and practical advice."

 

Article Contents:

 

Recommendations and Tips:

Assistant cligne des yeux - Parle.gif "Before starting the pairing of your Wi-Fi device, I suggest you check the recommendations and tips below."

 

  • Your Wi-Fi network must operate on the 2.4 GHz band. To ensure optimal performance, it is recommended that the 2.4 GHz, 5 GHz, and 6 GHz frequency bands be separated under different SSIDs(1). Please contact your Internet service provider if you need assistance verifying the frequencies used by your Wi-Fi network and separating them if necessary.

  • It is recommended to keep only your main Wi-Fi access point active and disable all Wi-Fi repeaters during the pairing of your Wi-Fi device.

  • Your Wi-Fi network SSID and password must not include special characters(2). It must consist exclusively of lowercase letters, uppercase letters and numbers.

  • The Wi-Fi security encryption(3) of your internet box must be WPA2 only. WEP and WPA3 are not supported by your Wi-Fi device. WPA and WPA/WPA2 present a security risk and may cause altered functioning.

  • Please ensure that your Wi-Fi device and internet box are located as close to each other as possible. (If necessary, temporarily move your Wi-Fi device closer to the internet box to proceed with pairing.)

  • Unplug all devices that might emit a Wi-Fi network or to which the product could connect, such as Wi-Fi repeaters.

  • If you have multiple Wi-Fi devices to add, it is essential to power only one device at a time. The others must be disconnected from their power supply.

  • During the pairing operations, please disable mobile/cellular data(4) in your smartphone options. It is important not to enable airplane mode, but only to disable mobile/cellular data.

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"If you have questions about technical terms, I am here to answer them:

(1) SSID: This is the name of your Wi-Fi network visible in the Wi-Fi settings of your device.

(2) Special characters: These are characters like "?", "!", "@", "#", etc...

(3) Wi-Fi security encryption: This is a method used to protect the information exchanged between your device and your internet box.

(4) Mobile/cellular data: This refers to internet access via 4G / 5G"

 

Before starting the pairing process of your Wi-Fi device, please ensure it is properly powered and is producing electricity.
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  • Flashes green once every ten seconds.
    Flèche Enki.png The micro inverter is properly powered and producing energy.

 

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"Before starting the pairing procedure, I recommend resetting your Wi-Fi device."

To reset your Wi-Fi device, you must follow these instructions:

  • Make sure the light flashes green once every ten seconds to be sure the device is properly powered.

  • Unplug and plug back the AC plug from your 3-pin wall socket 3 times in a row, leaving about two seconds between each action.

  • The light will flash red, then turn solid red and green before turning off.

  • The light flashes green again every ten seconds. The device is reset.
Kit solaire plug & play flexible Lexman - How to reset.gif

 

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"If your Wi-Fi device does not behave as expected, I advise the following actions:

  • Unplug your internet box.

  • Reset your Wi-Fi device as described above. (Perform multiple attempts if necessary.)

If your Wi-Fi device still does not start properly, please contact your retailer's customer service."

 

Steps to Pair Your Wi-Fi Device:

 

Step 1: Select and Confirm Your Device

 

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"In this section, I will explain how to start adding your device on the app. To add your device to your account, please follow these instructions:"

1 - Open the Enki app by clicking on the "" icon in your list of installed apps on your phone.

2 - Click on "" at the top right of your screen.

3 - Then click on "Add a device".

4 - Then on "Solar panels".

5 - Then on "Lexman".

6 - Finally, on "Flexible plug & play solar kit" or "Rigid plug & play solar kit" depending on the model you purchased.

7 - Confirm by clicking "Start installation"

 

Assistant cligne des yeux - Parle.gif "At point number 7 above, you can also access the product sheet of your device. Simply click on "View product sheet" to access many useful details if needed before starting the installation."

 

8 - At the connection step, make sure the given information is followed, then click "Next".

9 - Scan the barcode on the back of your device: 

Back

10 - Allow Bluetooth to be enabled so your phone can detect and connect to the device to transmit the information you will enter next.
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"If your device is not detected by Bluetooth, here are some tips to help you understand:

  • Are you close to your Wi-Fi device?

    • Yes: You are nearby
      Flèche Enki.png Check that there are no objects emitting wireless signals near your device.
      Flèche Enki.png Ensure your device is not in a confined space.
      Flèche Enki.png Check that your phone is not already connected to a Bluetooth device in your settings.
      Flèche Enki.png Please reset the Wi-Fi device again.
      Flèche Enki.png Try with another phone or tablet.

    • No: I am not nearby
      Flèche Enki.png Move closer to your Wi-Fi device; Bluetooth has a short range and can be easily disturbed.

 

Step 2: Connect Your Device to Your Wi-Fi Network

 

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"In this section, I will explain how to connect your Wi-Fi device to your personal Wi-Fi network."

 

11 - You need to select your personal Wi-Fi network and enter the associated password to instruct the device to connect to this network.

  • Select your personal Wi-Fi network (Your internet box)

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"Preferably, keep only your main Wi-Fi access point active and remove any Wi-Fi repeaters. Also, your Wi-Fi network must be on 2.4 GHz. For optimal success, it is best that the 2.4 GHz, 5 GHz, and 6 GHz frequencies are separated into different SSIDs."

  • Click on the field "Enter your password".

  • Enter your Wi-Fi password (Security key displayed on your internet box if it has not been changed).

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"Your Wi-Fi password must not contain special characters. Only lowercase letters, uppercase letters, and numbers."

  • Press the "validate" key on the keyboard to dismiss it.

  • You can check the box "Remember my password for future installations". (If your device installs successfully, your phone will remember this information to connect your next products more easily)

  • Click on "Confirm"

  • Please wait, your device is connecting to the Wi-Fi network you just specified.

 

Assistant cligne des yeux - Alerte.gif "The Wi-Fi device does not show any visual indication of the actions you take; it will visually remain in the same state as at the very beginning of the installation."

 

Step 3: Finalize Your Device Installation.

 

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"In this section, I will explain how to finalize the installation of your Wi-Fi device and register it on our platform."

 

12 - Your app will indicate that the device installation is in progress.
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"Danger.png Warning! Danger.png

The app does not verify the connection of the Wi-Fi device to the platform. Therefore, it is possible to finalize the installation without the Wi-Fi device having successfully connected to your Wi-Fi network. 

We invite you to wait for one hour. If data is received after one hour, then your Wi-Fi device has successfully joined your Wi-Fi network. Otherwise, your Wi-Fi device did not connect to your Wi-Fi network. We invite you to verify the password you entered and the network prerequisites for proper pairing of your device. You must delete your Wi-Fi device and restart its installation from scratch. To do this, go back to the section "Step 1: Select and Confirm Your Device" "

 

13 - To finalize, you must register your device.

  • Click on "Name"

  • Give a name to your Wi-Fi device; each of your devices must have a different name so you can easily identify which device the name belongs to and control.

  • Press the "validate" key on the keyboard to dismiss it.

  • Click on the room where you want to add your device. If you don't have a room yet, create one. The room is where your device is located.

  • Scroll the screen if needed.

  • Click on "Next".

  • Finally, click on "Finish"

 

Assistant cligne des yeux - Parle.gif "I strongly recommend naming your Wi-Fi device with its proper name to find it easily among your devices. For example, "Solar panels garden side"."

 

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"Congratulations, your Wi-Fi device has been successfully connected to your Wi-Fi network, you can now use it."

 

What You Should Know About Your Device:

  • Can I restart my Wi-Fi device remotely?
    Flèche Enki.png No, it is not possible to restart your Wi-Fi device remotely.

  • Can I place my Wi-Fi device in a confined space?
    Flèche Enki.png No, it is important not to place your Wi-Fi device in a confined space or near an object that emits wireless radio waves. (Internet box, TV, microwave, etc...), as this may disturb communications and make its use unstable.

  • Can I associate multiple Wi-Fi devices on my account?
    Flèche Enki.png Yes, you can associate as many Wi-Fi devices as you want on your account, within the same house or in several different houses.

  • Can I connect my Wi-Fi device to a Wi-Fi repeater?
    Flèche Enki.png Yes, this is possible. But it is not recommended, as Wi-Fi repeaters can sometimes have a suboptimal connection. Moreover, it is very important that the SSID of your Wi-Fi repeater is different from the internet box. If the SSID is identical, this can cause recurring and random disconnections because your Wi-Fi device might switch from connection point A (the internet box) to connection point B (the repeater), and vice versa.

  • No data is received after one hour of installation, what should I do?
    Flèche Enki.png If no data is received after one hour of the Wi-Fi device being connected, it means it did not connect to your Wi-Fi network. You must delete the Wi-Fi device from your account and restart its installation. Be careful to enter the correct Wi-Fi password; if you want to be sure, you can apply the method in the article "How Does My Wi-Fi Password Verification Work.".

  • The Enki app asks for access to location services; should I allow it?
    Flèche Enki.png Yes, it is very important to enable location services so the app can correctly detect the networks around you.

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    • On my iPhone, should I enable local network access in my iPhone settings?
      Flèche Enki.png Yes, local network access settings must be active, as this setting allows the phone to communicate via Wi-Fi with another device. Without this setting active, the phone cannot exchange information with the Wi-Fi device when it is connected.

 

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"If you still encounter installation difficulties despite our detailed tutorial, do not hesitate to contact our technical support service. You can provide the following information to speed up diagnosis:

  • The brand and model of all phones and/or tablets you have used.

  • The OS (software) version of your phones and/or tablets.

  • The version of the Enki app installed on your phones and/or tablets.

  • Your phone operator.

  • The tutorial step number where you encounter the difficulty.

  • The reaction of your app and your Wi-Fi device at that precise moment.

Do not hesitate to provide as many details as possible so our technicians can provide effective support."

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