Before starting adding your new object :
Power it on : Check that your object is turned on and operational. If your object works with batteries, make sure you removed any protective tab that may prevent it from powering on. Please refer to your object's user manual.
One object at a time : To avoid any recognition issues, please add your Zigbee objects to the application one by one, and finish its customization. This will allow to avoid interferences between different devices during their configuration.
QR Code scan : While scanning your object's QR Code is optional, it is highly recommended to reinforce the security of your installation. Scanning the QR Code verifies the authenticity of your object and ensures a secure connection with the Enki application.