Summary:
This article explains how to create and use peak hours and off-peak hours (HP/HC) schedules for your connected receiver intended for water heaters.
Introduction:
What is an individual schedule?
What is an individual schedule?The peak hours / off-peak hours schedule automates the operation of your device from Monday to Sunday, based on the rates in your electricity contract. Generate it automatically from your hours or modify it manually if necessary. |
Prerequisite: The electricity contract
The prerequisite for creating this scheduleIf you want to generate an automatic schedule based on your peak and off-peak hours, you must enter your electricity contract in the Enki app, and it must include peak and off-peak hours. If you try to generate the schedule without entering an electricity contract or with a contract that does not include off-peak hours, you will see the following message:
To get help linking your electricity contract, you can follow the article How does my electricity contract work in the Enki app? |
Example: Our electricity contract
To provide context for the example below and help you better understand the information available in this article, here is an example of the electricity contract that will be displayed in the Enki app.
The contract
Example of an entered contract
Here is the contract information previously entered in the app:
This information is fictitious and does not necessarily correspond to a real offer. |
The hours
View the hours. | |||||||||||||||||||||||||||||||||||||||
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Below you will find the different time slots corresponding to peak and off-peak hours.
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Actions available with the HP/HC schedule
Below you will find the different actions available for scheduling peak and off-peak hours. Click the section you are interested in to display the corresponding explanations.
Creating the HP/HC schedule
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How to create the HP/HC scheduleMake sure you have saved your electricity contract in your Enki account, as indicated in the article How does my electricity contract work in the Enki app? 01. In the “Home” menu, click the device concerned. 02. On its control page, click “Change” in the “Control type” tile. 03. Select “HP/HC schedule”. 04. If no schedule is available yet, click “Generate” to create one. A message will briefly appear: "Schedule generated successfully" 05. Once the schedule has been generated, “Selected schedule: HP/HC schedule” appears. Click the “Change” button to view it. |
How to view and edit the schedule details.
How to view and edit your schedule
There are two ways to access the schedule viewing and editing area.
Method 01:01. In the “Home” menu, click the device concerned. 02. On its control page, click “Change” in the “Control type” tile. 03. Select “HP/HC schedule”. 04. Click the “Change” button to view it. |
Method 02:01. In the “Home” menu, click the device concerned. 02. On its control page, click the settings gear “ 03. Select “HP/HC schedule” to view it. |
” in the upper-right corner of the screen.You can then view the details for each day.
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By clicking a day, you can view the time slots automatically generated from the hours indicated in your electricity contract. These time slots define when the device turns on during off-peak hours and turns off during peak hours.
You can modify your schedule if you wish. However, this is not recommended because the schedule is based on the hours specified in your contract. To find out which procedure to follow, see the article How does the individual schedule for my connected on/off receiver for water heaters work? The steps are similar. |
Change the name
How to change the schedule name01. In your device settings, click the name “HP/HC schedule”. 02. Then click the “Name” field, which contains the name “HP/HC schedule”. 03. Delete the name using the “⌫” key on the keyboard. 04. Enter the new name you want to assign to the schedule. In this example, we enter “Off-peak hours”. It is important to choose a clear name so that you can immediately identify the schedule it refers to. 05. Close the keyboard, then click “✓” (iOS) or “Save” (Android) to save the changes. You will then be redirected to your device settings. |
Refresh the schedule
How to refresh your schedule01. On your device settings page, click “HP/HC schedule”. 02. Click the "Refresh" button. The following message appears: "You are about to refresh your schedule with the HP/HC data from your currently entered contract. Do you want to continue?" 03. Click "Yes". You will return to the previous screen and a notification will appear: "Schedule refreshed successfully" If you click “HP/HC schedule” again, you will see the changes. |
Refreshing the schedule restores the peak and off-peak hours configuration specified in your electricity contract. Therefore, if you have manually modified your schedule or changed your contract and it includes different time slots, this operation lets you automatically and easily apply the corresponding hours.
Control using the HP/HC schedule
Enable the schedule
How do I enable the schedule?01. In the “Home” menu, click the device concerned. 02. In the “Control type” tile, select “Change”. 03. Click the “HP/HC schedule” tile. 04. Save by clicking “✓” (iOS) or “Confirm” (Android). Your device will then follow the schedule automatically established according to your peak and off-peak hours. |
Force heating
How do I force heating during the schedule?When your device is configured to use “HP/HC schedule”, a button called “Switch to Boost” appears below the “Control type” tile. Clicking this button activates forced operation of your device for 02:00. By clicking “Boost until XX:XX”, you can change the end time of forced operation for your device. |
Return to the schedule
How do I return to my schedule before forced heating ends?If you want to stop forced operation of your device before the scheduled time, simply click the “X” button next to “Boost until XX:XX”. Your device will then switch to the state specified by your “HP/HC schedule”. |
Things to know about HP/HC schedules:
What does HP/HC mean?
HP/HC means Peak Hours / Off-Peak Hours.
What account information is the HP/HC schedule based on?
The schedule is based on the electricity contract you entered. It must include peak and off-peak hours. To learn how to add your electricity contract to your account, see the article How does my electricity contract work in the Enki app?
How many setpoint changes can I apply per day?
You can make up to 20 time changes per day in the schedule.
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When editing your schedule, you can exceed 20 time slots, but when saving, an error message appears:
You must therefore reduce the number to a maximum of 20 time slots per day to save. |
Can the HP/HC schedule be deleted?
No, the schedule cannot be deleted; you can only refresh it.
How do I refresh an HP/HC schedule?
To refresh a schedule, go to your device settings, click the HP/HC schedule, and then select the “Refresh” button.
What is the purpose of refreshing an HP/HC schedule?
Refresh the schedule to automatically restore the peak and off-peak time slots specified in your contract, especially after a manual change or offer change.
Can I give my HP/HC schedule the same name as one of my regular schedules?
Yes, this is possible, but we do not recommend it because it could cause visual confusion.
Can my device be controlled through the “Heating” menu?
No, this is not a heating device, so it cannot be controlled through this menu.
How do I change the state of my device during the HP/HC schedule?
Simply click the “Switch to Boost” button. The device will then operate in forced mode for two hours.
Can I change the duration of Boost mode?
Yes, by clicking “Boost until XX:XX”, you can customize the time when the device should stop forced operation and switch to “Off” mode.
Can I manually turn off the device through the app when it is in an on time slot of my HP/HC schedule?
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If you do not restore the “HP/HC schedule” control type, your device will no longer follow the schedule and will remain constantly off. |
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If you have any questions about your HP/HC schedule, contact our technical support. Please specify:
The more details you provide, the better we can help you. |