We have not been able to match your information with the data of Enedis to access the information of your Linky meter.
Here is what you can do:
- Information verification: Make sure that the data provided (only the last name of the contract holder and the postal address) exactly match those indicated on the invoice of your electricity supplier.
- Enedis verification: Verify that your electricity supplier is indeed Enedis, and that you do not depend on a local electricity manager, in which case your Linky meter may not be supported.
- If the information appears to be correct but the problem persists, contact your electricity supplier or Enedis directly. You will need to check with them the postal address and the name of the contract holder as registered in their system.